Our Guiding Principles
Exceed the expectations of our patients
We put the needs of our patients at the center of all of our activities and offer an unsurpassed patient experience from start to finish with world-class services and products. We actively engage with our patients to build lasting relationships.
Empower and reward our employees
We treat each other with trust, respect, and honesty – placing a high value on accessibility, collaboration, open-communication, transparent decision-making, and individual accountability. We provide our employees with diverse opportunities to learn, contribute, and benefit based on merit, results, and values.
Contribute to our communities
We are citizens of the communities in which we do business and we contribute to the health and quality of life of the people within them.
Maintain strict business ethics
We conduct our business with the highest ethical standards and maintain strict compliance with laws and regulations.
Be the recognized leader in hearing healthcare
We combine an intense desire to succeed with the passion and desire to be the leader in hearing healthcare. We achieve success by creating superior value for our patients and employees.